Online Return Request

Returns & Exchange Policy Summary

  1. Return window: 15 days after receiving

  2. Shipping cost:  Buyer responsible for postage(s) include Return & Resend.

  3. Used Merchandise will not be accepted for return or exchange

  4. We provide free return & full refund if the product was damaged during delivery, or we offer the wrong items.

*Check Out Our FAQ to get more information.

  • Return in original condition: 20% restocking fee of the item. 
  • Exchange: $10 Handling fee. Price difference apply for refund/extra charged.
  • Warranty claiming should directly go through manufacturer. If you could not find the contact information, please call us.
Contact us at 800-356-5464 or 813-875-6296